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AI Automation & Chatbots

Let AI do the busy work.

Chatbots for your website and DMs, plus automations that follow up, book, ask for reviews and send invoices while you work.

Small business owners lose hours every week to the same tasks: answering the same questions, copying leads into spreadsheets, chasing follow-ups and reminding people about appointments.

BMA sets up practical AI and automation that takes those tasks off your plate. We use proven tools, connect them to the apps you already use, and keep a person in control of anything important.

What's included

Everything you need, done for you.

Website and DM chatbots

Instant replies on your website, WhatsApp, Instagram and Facebook.

Lead automation

New leads saved to your CRM and followed up automatically.

Booking and reminders

Online booking with text and email reminders that cut no-shows.

Review requests

Automatic Google review requests after each completed job.

Quotes and invoices

Templates and automations so paperwork goes out on time.

AI content help

Drafts for posts, emails and product descriptions, checked by a person.

How it works

Simple steps. No jargon.

  1. 1

    Map your week

    We find the repeat tasks that eat your time.

  2. 2

    Choose the tools

    We pick simple tools that fit your budget and apps.

  3. 3

    Build and connect

    We set up the automations and chatbots and test them.

  4. 4

    Train and support

    We show your team how it works and keep improving it.

FAQ

AI Automation & Chatbots questions.

What tools do you use?

We choose based on your needs, commonly tools like Zapier, Make, HubSpot, Google Workspace, WhatsApp Business and leading AI models.

Is my customer data safe?

We set up access carefully, use reputable tools and only connect what's needed. You keep ownership of your accounts and data.

Will a chatbot give wrong answers?

We limit it to information you approve and set it to hand over to a person when it isn't sure.

Do I need technical skills?

No. We set everything up and show you how to use it in plain English.

Related services

Ready to grow?

Tell us about your business. We reply within one working day with honest next steps.

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